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Sera.guru
System Status
All systems operational

Sera.guru Status

Last updated: May 5, 2026 at 10:10 AM UTC

Storefront

Sera.guru Website
Main website and product catalog
Operational
Checkout & Payments
Stripe-powered purchase flow
Operational
Account Dashboard
Login, downloads, and license management
Operational

Licensing & Updates

License Validation API
Plugin license activation and verification
Operational
Automatic Updates
WordPress dashboard update delivery
Operational

Support

Support Ticket System
Ticket submission and response
Operational
Documentation
Docs portal at sera.guru/docs
Operational

File Delivery

Plugin Downloads
Plugin .zip file delivery from CDN
Operational
Theme Downloads
Theme .zip file delivery from CDN
Operational

Past Incidents

Elevated checkout error rate
April 14, 2025
Resolved

A brief disruption in the Stripe payment flow caused some checkout attempts to fail between 14:20 and 15:05 UTC. No charges were incorrectly applied. All affected customers were notified and the issue was resolved by Stripe.

License validation latency
March 3, 2025
Resolved

License activation requests experienced elevated response times (3 to 8 seconds) for approximately 40 minutes due to a database connection pool issue. Activations were not blocked, only delayed. Resolved by scaling the connection pool.

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