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Terms of Service

Last updated: April 2025

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1. Acceptance of Terms

By accessing or using Sera.guru, creating an account, or purchasing any product, you agree to be bound by these Terms of Service. If you do not agree, do not use the site or purchase our products.

2. Products and Licenses

All software products sold on Sera.guru are licensed, not sold. When you purchase a product, you receive a non-exclusive, non-transferable license to use that software subject to the following terms:

  • Standard licenses permit use on up to 3 WordPress installations.
  • Complete Bundle licenses permit unlimited installations.
  • Licenses are for the purchaser's own websites. Reselling, redistributing, or sublicensing the software is not permitted.
  • You may not remove, obscure, or alter any copyright, trademark, or proprietary notices in the software.
  • Decompiling, reverse engineering, or creating derivative works for redistribution is not permitted.

3. Third-Party Products

Sera.guru hosts third-party plugins (such as Botcrawl Bot Blocker) as a marketplace. Third-party products are subject to their own license terms as provided by their respective developers. Sera.guru facilitates distribution but is not the developer of third-party products.

4. Payments and Pricing

  • All prices are listed in USD unless otherwise indicated.
  • All purchases are one-time payments. There are no recurring charges unless you explicitly purchase a subscription product (none currently offered).
  • Prices may change at any time. Price changes do not affect existing purchases.
  • Promotional codes are subject to their stated terms and expiration dates.

5. Refunds

We offer a 30-day money-back guarantee on all purchases. See our Refund Policy for full details.

6. Updates and Support

  • Purchased products include lifetime updates delivered through the WordPress update system with an active license key.
  • Support is provided through the Support Center ticket system. We aim to respond within 24 hours on business days.
  • We reserve the right to discontinue a product. In such cases, we will provide reasonable notice and the final available version will remain downloadable.

7. Prohibited Use

You may not use Sera.guru or our products to:

  • Violate any applicable law or regulation.
  • Distribute malware, spam, or harmful content.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Circumvent license key validation or activation systems.
  • Resell or redistribute our software without authorization.

8. Disclaimer of Warranties

Our products are provided "as is" without warranty of any kind, express or implied. We do not warrant that the software will be error-free, uninterrupted, or compatible with every WordPress configuration. Use of our products is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Sera shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services, including but not limited to loss of data, revenue, or business opportunities. Our total liability shall not exceed the amount you paid for the relevant product.

10. Changes to These Terms

We may update these terms from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of the site after changes constitutes acceptance of the updated terms.

11. Contact

Questions about these terms can be directed to our support team via the Support Center.